Job Openings >> Certified Medical Assistant (CMA) - Post Falls
Certified Medical Assistant (CMA) - Post Falls
Summary
Title:Certified Medical Assistant (CMA) - Post Falls
ID:1750
Department:Post Falls Clinic
Description
Heritage Health is a mission driven not for profit organization, committed to delivering a healthcare experience that provides hope, inspires change and extends life for our patients and our community. We are a growing patient-centered practice that is looking for a FULL TIME, Care Gap Coordinator with our Post Falls team in Post Falls, ID.

The Care Gap Coordinator functions as a gate keeper for call center tasks and coordinates patient flow for providers. Submits and monitors HEDIS referrals.  Provides technical/clerical support in the clinical setting as necessary.  Provides patient care on the floor when requested.

In this role, you will be:
  • Facilitate and complete tasks or delegate to appropriate staff/provider prioritized all incoming task from refill medications, answer in-scope patient care questions.
  • Act as back office/front office communication intermediate and coordinator of patient flow.
  • Collaborate with providers and back office staff in accommodating late patient arrivals based on schedule workload and availability.  Responsible for submission and proactive follow-up for the provider (tracking and updates) on all patient care related referrals.
  • Use EMR and telephone to review status of referrals, as well as, modify, extend and renew referrals as necessary.
  • Communicate with patient on referral status, specialty appointments, and obtaining appropriate specialty documentation as necessary.
  • Timely rooming of patients, performing vital signs, taking chief complaint, and verifying medication list.
  • Required vital signs on each patient: annual height; weight, pulse, respiratory rate, blood pressure.  Oximetry when indicated.
  • Prepping exam room and patient for procedures, such as minor surgery, physicals, female exams, etc.
  • Remain in exam room for all pelvic, breast, rectal, or genital examinations
  • Complete paperwork related to office visit (lab requisitions, pathology forms, WHC forms).
  • Clean examination rooms after each visit and at the end of each day
  • Restock exam rooms weekly and as needed.
  • Call patients with lab and/or test results after provider has reviewed results and written recommendations.
  • Return all patient phone calls promptly.  Same day call-backs are preferred.  All calls must be returned within 24 hours.  Urgent calls should immediately be brought to the provider’s attention.
  • Document critical lab values/test results when received via telephone and immediately bring results and chart to provider.
  • All PT/INR results should be brought with chart to provider on the day in which results are received.
  • Pharmacy refills may be done after the provider has approved.  Document all refills on medication refill sheet.  Update medication log at each appointment.  Provide samples/stock medications to patients as instructed by provider.  Providers must check to ensure proper medication is being dispensed. 
  • Sample meds to be checked weekly for expiration dates and log completed.
  • Enter diabetic patient information into the PECOS registry daily.
  • Perform injections, vaccinations, finger-sticks, urinalysis, urine pregnancy testing urine drug screens as directed by provider
  • Complete all documentation related to childhood vaccinations – Vaccination record IRIS forms, parental consent/refusal forms.  Log all injection lot #, expiration date, site.
  • Make referrals as requested by provider; complete Health Connection referrals for Medicaid patients.  Fill-out vouchers if indicated.
  • Schedule diagnostic tests (mammograms, echocardiograms, MRI, CT, etc.)
  •  All work assigned by supervisor or provider must be completed in the week in which it was assigned.  All Friday work should be completed no later than Monday.  All work assigned prior to long holiday weekends must be done prior to the end of the workday.
  • Participates in Patient Centered Medical Home Care Team collaboration.  Refer to PCMH Team Huddles Policy and Procedure for more details.
  • All documentation must be initialed, signed and dated.
  • Regular and predictable attendance is an essential function of this position.
  • All other duties as assigned

Qualifications:
  • Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
  • Certification from a nationally recognized organization, such as AAMA or NHA.
  • Minimum of one year of prior outpatient medical assistant experience preferred.
  • CPR certification or must obtain within 90 days of hire.
  • Valid driver’s license and reliable transportation if hired for a float position.

Heritage Health is a federally qualified health center. We believe that healthcare should be accessible and affordable for everyone, regardless of insurance status or ability to pay. 


We are proud to offer a competitive benefits package! 100% of our full time employees' medical, dental, vision, and life insurance is covered by Heritage Health. Additional life insurance, short term disability, and long term disability coverage is also available.
 

We value our employees' health and future!

  • We offer a 403b retirement plan where Heritage Health matches up to 2% of your contribution.
  • Employees start accruing paid time off from day 1. We also cover 8 paid holidays.
  • Discounts are also available on cell phone plans as well as gym memberships!

Heritage Health is an equal opportunity employer.
This opening is closed and is no longer accepting applications
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